Privacy Policy
This notice explains how information is handled when you use pinduoduoenglish.com or ask for a quote through it. It describes what this website actually does: a request form, email and WhatsApp contact, and visit statistics. It has no accounts, no shopping cart and no payment form.
Identity and data-responsibility disclosure
Pinduoduo English is a service brand and display name used on pinduoduoenglish.com. It is not presented as a registered legal name. The website is operated by CONNECT FIVE TRADING LIMITED, a company registered in Hong Kong, whose registered address is ROOM 101A 1/F GENPLAS INDUSTRIAL BUILDING, 56 HOI YUEN ROAD KWUN TONG KLN, HK. It is the company that also operates jtlgo.com. Consolidation and freight in Mainland China are handled by 捷泰物流（中山）有限公司; the address on its business licence is Unit 5, 1/F, Buildings D3-D4, Yuhao Garden Phase II, Torch Development Zone, Zhongshan, Guangdong, China. The Hong Kong registration number and registration documents are not yet published. The entity record is kept at jtlgo.com/entity-verification.
References to “we”, “us” and “our” describe the website and service operation. Where a legal obligation is involved, they mean the legal person responsible for the relevant inquiry or transaction, not the brand itself.
To ask which legal person is responsible for your data, in what role, or where it is processed, email us with the subject Data responsibility request. Include the page you used and any inquiry reference. Do not include passwords, card numbers or identity documents in the first message.
WhatsApp +852 5604 2694agent@1688sourcingagent.com
1. Information we collect
What you send us
- The request form: your email address, the product link or description, the quantity, your destination country and any optional details you add.
- Messages you send us by email or WhatsApp, including your name and phone number if you give them.
- If you go ahead with an order: delivery address, phone number and order details. Payment details are handled by third-party payment providers; please do not put payment or card details in the request form.
Collected automatically
- IP address, browser type, device and operating system.
- Pages visited, time spent and referral source.
2. How we use information
- To answer your request and prepare a written quote.
- To buy on your behalf after you approve a quote, and to arrange delivery.
- To send order updates and tracking notifications.
- To keep the site secure and filter automated spam. The form includes a hidden field and a timing check for this purpose.
- To understand how many people visit and which pages they read.
- To comply with legal obligations.
3. Sharing
We do not sell your personal information. We may share it with:
- Shipping carriers, to deliver your parcels.
- Payment processors, to handle transactions.
- Marketplace sellers and platforms, when we purchase on your behalf (for example the delivery address of our warehouse or yours).
- Service providers that host the site, deliver email and measure visits (see Cookies and analytics).
- Legal authorities, when the law requires it.
The request form on this site sends your submission to the service API at api.jtlgo.com. The record is stored in an access-controlled service database and delivered to the support team through configured email infrastructure. This technical routing does not, by itself, identify the legal person acting as controller or processor for a particular transaction.
If you contact us on WhatsApp, WhatsApp processes the conversation under its own terms.
4. Data security
We use appropriate technical and organizational measures to protect personal data, including access controls and encrypted connections. No method of transmission over the internet is completely secure.
5. Cookies and analytics
This site sets no advertising cookies and does not use advertising personalization or advertising features of Google Analytics. We use Google Analytics 4 to count visits. In browsers whose time zone is in Europe, the analytics script is not loaded at all. Elsewhere, Google Analytics may set cookies to tell visits apart; you can block them in your browser settings. The site is hosted on Cloudflare, which processes requests and may record IP addresses for security and basic traffic statistics.
6. Your rights
You may ask to access, correct or delete your personal information, ask for a copy of your data, or withdraw consent. Send a rights request to the email address below with the subject Privacy rights request. It will be routed to the responsible legal person, and the reply should identify the applicable controller or processor role. Rights and response periods depend on the law that applies to that person and to your request.
WhatsApp +852 5604 2694agent@1688sourcingagent.com
7. Data retention
We keep personal information only as long as needed for the purposes above or as the law requires. Order records are typically kept for 3 years for accounting and legal purposes. A request that does not become an order is kept only as long as needed to answer it, and you can ask us to delete it.
8. Changes and related policies
We may update this notice and publish a revised date. See also the Terms of Service and the Refund & Returns Policy.
